This is a great book if you want to learn how not to jump to conclusions (which are often wrong) during your daily life, whether at work or home. A careful reading of Taking the War Out of Our Words followed by intent work in putting it into practice can greatly assist us in all our personal relationships. The key is to formulate that powerful, neutral, non-accusatory, and musing Non-Defensive Question that will open the floodgates to new information that incorrect assumptions had filtered out. Sharon Ellison also has tapes of her books available on her web site. This book is indeed powerful and life-changing.
Read more about the war of words here.
Sharon Strand Ellison, Founder and Executive Director of IPNDC, is an award-winning speaker, author of Taking the War Out of Our Words, and the creator of the Powerful Non-Defensive Communication™ (PNDC) process. Sharon was a Scholar in Residence at St. John’s University and is a pioneer in developing methods for eliminating defensiveness. Her audio-book, Taking Power Struggle Out of Parenting won a Benjamin Franklin Award. She provides training programs and keynotes for both professional and personal growth organizations. Her client list includes Hewlett Packard, Nordstrom, Wells Fargo, Lockheed Martin, and the Centre for Dispute Resolution in London.
Read more about Sharon Ellison at pndc.com.